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Excellent arguments; not getting our thinking right on this issue is a continuing block to the progress we all want to see in the e-transformation deabte.

What do we mean by digital divide anyway? Access to a PC? Everyone with a laptop? Bear this in mind - in China, the penetration rate of mobile phones is over 100%. That is, more than one phone per person. Google has just announced new products specifically for China to respond to the unexpected lift in the rate of web searches on mobile phones. The same story is repeated, to some extent, all over Asia. Be careful what we mean by digital exclusion. By some measures and definitions, it's already over (and those of us in the developed world might be the excluded ones?)

It's not just China - the UK (and quite a few other European countries) are over 100% as well. But that's phones divided by heads and doesn't necessarily mean everybody has got one, still less that they (yet) provide internet access. For many public (and other) services, that still matters. I agree though that the trend is clear - hence another of my recent posts http://strategytalk.typepad.com/public_strategy/2007/10/devices-and-des.html - now would be a good time to be making the deeper changes needed and now is definitiely a good time to stop thinking that 'digital' is a single channel with a single set of characteristics.

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