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The thing about trust is that it doesn't emerge, full grown, from the beginning. It grows and it feeds off failure. People learn how to trust not because there are guidelines but because they interact with other people and do it better each time.

If we're saying that, in the end, the public sector simply can't take part in that process, then I think we're in trouble.

The trouble with that prescription is that it can be construed as reckless and naive. I don't belive it is. It seems to me that government is facing a difficult time as it confronts the opportunities of this new age of connectedness whose benefits won't come without some vision and courage, as well as well as lashings of pragmatic experimentation and incremental learning.

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